1. Consumer Contact Information
If you have questions about this messaging program, contact us at info@protectadeck.com or visit our website at protectadeck.com.
2. Data Sharing and Privacy Safeguards
Protect A Deck is committed to protecting your privacy. We do not transfer, sell, rent, or share consumer personal data with any external organizations under any circumstances.
- Zero External Sharing: Consumer personal data will not be transferred, sold, rented, or shared with any external organization for any purpose, even with consent.
- Marketing Exclusions: Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile Opt-In Data: Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
- Security Measures: We maintain administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure of user data. These safeguards include role-based access controls, staff training, and secure data management protocols.
3. SMS Message Description
By opting in, you agree to receive customer support, account-related, and service update text messages from Protect A Deck.
4. Protect A Deck Messaging Terms and Conditions
- Program Overview: The messaging program consists of general conversational messaging to answer questions and provide support to customers regarding deck and concrete restoration projects.
- How to Cancel: You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- How to Get Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@protectadeck.com.
- Carrier Liability: Carriers are not liable for delayed or undelivered messages.
- Rates and Frequency: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs and project status. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- Privacy Inquiries: If you have any questions regarding privacy, please read our privacy policy contained in the sections above.
You will receive project informational and conversational messages only. You will receive approved message types only. Message frequency will vary. Message and data rates may apply
Our website address is: https://protectadeck.com.